Support

NYRAI LLC · we aim to reply within one business day

Need a hand with Foyer? Email [email protected] and we'll help. A few common questions first.

Why does Foyer need Accessibility permission?

Accessibility is how macOS lets an app rearrange and hide menu‑bar items — it's the single permission Foyer needs. Grant it in System Settings ▸ Privacy & Security ▸ Accessibility. Foyer never asks for Screen Recording; see the trust page.

An icon disappeared under the notch — where did it go?

Foyer is notch‑aware and won't hide items under the notch. If macOS pushes an item there, Foyer tells you how many are affected and offers to manage them. Open Foyer's Arrange panel to bring them back into view.

How do I move my license to a new Mac?

Your license covers up to 2 Macs. If you're replacing a machine and need to free a slot, email [email protected] with your license key and we'll reset an activation.

My internet is down — will Foyer stop working?

No. After activation Foyer works fully offline, with a 30‑day offline grace period before it re‑checks your license.

How do I get updates?

Foyer checks for updates automatically (you can turn this off in Settings ▸ General) and installs them with Sparkle. Updates within v1 are free.

How do I request a refund?

We offer a 30‑day, no‑questions‑asked refund. Email [email protected] and we'll take care of it.

Still stuck?

Email [email protected] with your macOS version and a short description (a screenshot helps). We read every message.